Behavioral Health Clinic: Locations, Services and Key Facts

Behavioral Health Clinic is a Wisconsin-founded outpatient behavioral-health organization serving children, adolescents, adults, couples and families. BHC brings therapy, psychological assessment, psychiatric care and speech-language services together within one multidisciplinary organization.

BHC at a glance

MeasureCurrent BHC scale
Wisconsin service locations17
Additional state servedMinnesota
Clinicians100+
Annual appointments80,000+
Care formatsIn person and telehealth
Populations servedChildren, adolescents and adults

Figures were last reviewed September 29, 2026 and will be updated as BHC grows.

What services does BHC provide?

BHC offers a continuum of outpatient services that may include:
    • Mental-health counseling: Individual, couples, family and group therapy for a range of emotional, behavioral and relationship concerns.
    • Psychological and neuropsychological assessment: Evaluation for concerns that may include ADHD, autism, learning disabilities, cognitive functioning and other diagnostic questions.
    • Psychiatric services: Evaluation and medication management provided by qualified psychiatric clinicians.
    • Speech, language and communication services: Assessment and therapy addressing communication, speech, language, voice, feeding and swallowing needs.
  • Specialized care: Neurodiverse-affirming counseling, child and adolescent services, relationship and sex therapy, and other focused services based on clinician expertise.
Services differ by location and clinician. BHC’s intake team helps connect each person with an appropriate provider and appointment format.

Where is BHC located?

BHC has Wisconsin service locations in:
  • Brookfield
  • Cedarburg
  • De Pere
  • Eagle River — assessment services for patients under 18
  • Eau Claire
  • Fort Atkinson
  • Grafton
  • Madison
  • Marshfield
  • Merrill
  • Milwaukee
  • Sheboygan
  • Stevens Point
  • Wausau
  • West Allis
  • West Bend
  • Center for Children & Adolescents in Wausau
BHC also has a location in Alexandria, Minnesota. Telehealth availability depends on the service, provider, patient’s location and applicable professional requirements.
View All Locations

How BHC’s care model works

BHC’s clinicians represent multiple disciplines. When clinically appropriate and authorized by the patient, providers can coordinate across services so patients do not have to manage disconnected care on their own. This model can support a clearer transition from assessment to treatment and improve communication among members of the care team.

Insurance and referrals

BHC participates with Medicaid, Medicare and major commercial insurers. Participation does not guarantee that every provider, location or service is covered under every plan, so patients should verify benefits and network status directly with their insurer. A referral is generally not required to contact BHC and begin the intake process. Certain plans or services—including some Medicare-covered testing and assessment services—may require a referral or additional authorization.

Leadership and history

BHC was founded in Wisconsin by clinical psychologist Shannon Schaefer, Ph.D. The organization has expanded across Wisconsin while maintaining a focus on accessible, evidence-informed and coordinated outpatient care. Today, BHC’s multidisciplinary team of more than 100 clinicians provides more than 80,000 appointments annually. BHC is one of Wisconsin’s largest dedicated outpatient behavioral-health organizations.

Frequently asked questions

Does BHC serve both children and adults?Yes. BHC serves children, adolescents and adults. Age ranges and specialties vary by clinician and location.
Does BHC offer online appointments?Yes. Telehealth is available for many services when clinically appropriate and permitted by professional and state requirements.
Does BHC provide both therapy and medication management?Yes. BHC offers psychotherapy and psychiatric medication-management services. Availability varies by provider and location.
Can BHC complete psychological testing?Yes. BHC provides psychological and neuropsychological assessments, including evaluations related to ADHD, autism, learning concerns and other diagnostic questions. The appropriate testing plan is determined through the intake and clinical-evaluation process.
Is a referral required?A referral is generally not required to contact BHC. Some insurers and services may require a referral or prior authorization, including certain Medicare-covered testing and assessment services.
How do I get started?Call 855-607-8242 or use BHC's secure appointment-request process. Do not include private clinical details in ordinary email.